Baker's
Best Health® Privacy Policy
Introduction
Baker's Best
Health Products, Inc, recognizes and respects the importance
of maintaining the privacy of our customers. This Privacy Policy details
what information we gather from you, as well as why we gather it, what we
do with it, and how we keep your information and order secure. This Privacy
Policy is part of our
Terms of Use, which governs your use of bakersbesthealth.com. By using
bakersbesthealth.com,
you agree to this Privacy Policy and the Terms of Use. Why
We Gather Information
We
strive to provide our customers with excellent products and unbeatable
customer service. We gather personal information to allow us to process
your transactions more efficiently, enhance your shopping experience,
inform you on special offers and discounts, and give you the highest caliber
of customer service possible.
What We Collect
We may collect basic
information (your name, billing/shipping address, ZIP code, and, when
necessary, credit card information) from you when you:
- Place an order
from us
- Return an item
or make an exchange
- Receive a gift
package
- Create an account
at www.bakersbesthealth.com
- Subscribe to our
e-mail newsletter
- Enter a contest
or sweepstakes
- Are referred to
us through a marketing promotion
- Participate in
a survey, promotion, or event
By providing us with
your phone number (it is optional), you offer us a way to contact you
with any questions or problems regarding your order. We will not share
your phone number with anyone, and you do not need to provide it if you
do not wish to*.
When you perform
any of the above activities on our Web site, we will also request your
e-mail address, so that we may contact you about your account, orders,
or e-mail newsletters. We will not share your e-mail address with anyone.
We maintain the data
that you provide us, along with a record of your purchases, in a secure
database.
We also gather information
about how visitors navigate around www.bakersbesthealth.com by using data collected
from “cookies” . This information helps us establish our most popular products,
as well as understand how to make our site more available and user-friendly
to our customers.
* In the online form,
simply enter 000-000-0000 in the telephone number field to decline telephone
number submission.
How We Use
Cookies
A cookie
is a small data file stored on your computer by our Web site that gives
you a numeric ID and stores certain information about your activity on
the site. We use cookies to identify you as a previous customer and provide
various features, such as storing items in your shopping basket as you
shop on the site. If you have your Internet browser set to not accept
cookies, certain features on the Baker's Best Health site, such as the shopping
basket, will not function properly. If you prefer not to accept cookies
on your computer, we invite you to place your order with one of our Customer
Service representatives by calling toll-free 1-800-720-0099 during regular
workday business hours (M-F, 9:00 A.M.-5:00 P.M. Eastern Time).
How We Use
Your Information
We
always want to provide you with the best possible shopping experience
and fulfill your orders exactly as you've requested. In order to do this,
we collect information that allows us to:
- Process and track
your order
- Provide the services
you request
- Contact you about
the status of an order
- Send you occasional
mailings about our latest products, upcoming sales, and promotional
offers we believe will be of interest to you
- Send you our e-mail
newsletter, if requested
- Improve our merchandise
selection and customer service
From time to time, we give
other reputable companies permission to make offers of special merit to our
valued customers. These companies will contact you via postal mail to present a
product or service they think you might be interested in. However, you have the
right to request that your name and postal address not be shared with any other
business. If you'd prefer not to receive such offers, just let us know and we'll
exclude your name from such use. It is our policy at Baker's Best Health not to disclose your telephone
number or e-mail address to outside individuals or companies for the purpose
of selling products not supplied by Baker's Best Health. |
| If
you do not wish to receive offers from Baker's Best Health, or are not interested
in receiving special offers from other companies, we will be happy to comply
with your request. Simply let us know by filling out this
form. You
may also mail your request or concerns to the attention of “Opt Out/Customer
Service” at the following address:
Baker's Best Health
P.O. Box 2099
Wixom, MI 48393
If you no longer wish
to receive e-mail messages from Baker's Best Health, you may use the link to unsubscribe
that appears at the bottom of each of our promotional e-mails.
All requests to be
removed from our mailing or e-mailing lists will be addressed as quickly
as possible, and in the case of e-mail newsletters, in no more than 10
days. Please keep in mind that your request may overlap a current mailing.
Should this happen, we apologize for any temporary inconvenience it may
cause you.
Baker's Best Health may disclose
any information you provide when we believe disclosure to be appropriate
(i) to comply with any law, regulation, governmental request, or judicial
process; (ii) if such disclosure is necessary or appropriate to operate
this Web site; or (iii) to protect the rights or property of Baker's Best Health, its users, sponsors, providers,
licensors, and/or merchants.
We always welcome
your questions and feedback. For privacy-related issues, including information
about disclosure of personal information, please contact us at:
Baker's Best Health
P.O. Box 2099
Wixom, MI 48393
Toll-free: 1-800-720-0099
Email: customerservice@bakersbesthealth.com
Last Updated: April 13, 2010 |